Time-out error occurs when you install a Windows Update package that contains drivers

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Consider the following scenario:

  • You try to install a Windows Update package that is marked as Important on a computer that is running Windows 7 or Windows Server 2008 R2.
  • The package contains a driver. For example, the package contains the USBport.sys driver.
  • The computer is configured to install updates automatically or during the shutdown process.

In this scenario, the installation process stops at zero percent for five minutes and then fails with a time-out error.

Note: This issue is more likely to occur on a slower computer or on a computer that has many devices attached.


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