"E_UNEXPECTED 0x8000ffff" error when you try to restore a system by using System Recovery Options

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Consider the following scenario:

  • You create a system restore point by using the System Restore tool on a computer that is running Windows 7.
  • You install the update that is described in Microsoft Knowledge Base (KB) article 2572077, and then you install the update that is described in KB article 2446710 or 2518869.
  • You start the computer by using the Windows 7 Installation media, or you start the computer in Windows Recovery Environment (Windows RE).
  • You try to restore the system to the system restore point that you created by using System Recovery Options.

In this scenario, the System Restore tool fails. Additionally, you receive the following error message: E_UNEXPECTED (0x8000FFFF)


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